Cookie Policy
Last updated: December 15, 2023
1. Introduction
This Cookie Policy explains how Gliffbrook Singing Academy ("we," "our," or "us") uses cookies and similar tracking technologies on our website. This policy should be read alongside our Privacy Policy and Terms of Service.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.
2.1 Types of Cookies
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Remain on your device for a set period or until manually deleted
- First-Party Cookies: Set directly by our website
- Third-Party Cookies: Set by external services we use on our website
3. How We Use Cookies
We use cookies for several purposes to enhance your experience on our website:
3.1 Necessary Cookies
These cookies are essential for the website to function properly. They cannot be disabled.
- Authentication: Remember your login status
- Security: Protect against fraudulent activity
- Site Functionality: Remember your preferences and settings
- Form Data: Preserve information during form submissions
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website.
- Page Views: Track which pages are visited most frequently
- User Journey: Understand how users navigate through our site
- Error Tracking: Identify and fix technical issues
- Load Times: Monitor and improve website performance
3.3 Functional Cookies
These cookies enhance your experience by remembering your choices.
- Language Preferences: Remember your preferred language
- Display Settings: Save your layout and design preferences
- Location Data: Remember your general location for relevant content
- Accessibility Options: Maintain your accessibility settings
3.4 Marketing and Advertising Cookies
These cookies are used to deliver relevant advertisements and track campaign effectiveness.
- Targeted Advertising: Show relevant ads based on your interests
- Ad Frequency: Control how often you see the same advertisement
- Campaign Tracking: Measure the effectiveness of our marketing efforts
- Social Media Integration: Enable sharing and social media features
4. Specific Cookies We Use
The following table details the cookies used on our website:
| Cookie Name |
Purpose |
Type |
Duration |
| gliffbrook_session |
Maintains user session |
Necessary |
Session |
| cookie_consent |
Stores cookie preferences |
Necessary |
1 year |
| _ga |
Google Analytics - visitor tracking |
Analytics |
2 years |
| _gid |
Google Analytics - session tracking |
Analytics |
24 hours |
| preferred_language |
Remembers language choice |
Functional |
6 months |
5. Third-Party Cookies
We work with trusted third-party services that may set cookies on our website:
5.1 Google Analytics
5.2 Social Media Platforms
- Facebook: Social sharing and advertising pixels
- YouTube: Embedded video content
- Instagram: Social media integration
- Twitter: Social sharing functionality
5.3 Email Marketing
- Purpose: Newsletter tracking and campaign analytics
- Data Use: Open rates, click-through rates, subscriber engagement
- Controls: Unsubscribe options available in all emails
6. Your Cookie Choices
You have several options for controlling cookies on our website:
6.1 Cookie Banner
When you first visit our website, you'll see a cookie banner with options to:
- Accept All: Allow all cookies for full functionality
- Necessary Only: Accept only essential cookies
- Custom Settings: Choose specific cookie categories
6.2 Browser Settings
You can control cookies through your browser settings:
- Block Cookies: Prevent all cookies from being set
- Delete Cookies: Remove existing cookies from your device
- Third-Party Cookies: Block cookies from external sites
- Notifications: Get alerts when sites try to set cookies
6.3 Browser-Specific Instructions
Google Chrome:
Settings → Privacy and Security → Site Settings → Cookies and site data
Mozilla Firefox:
Settings → Privacy & Security → Cookies and Site Data
Safari:
Preferences → Privacy → Manage Website Data
Microsoft Edge:
Settings → Site Permissions → Cookies and site data
7. Impact of Disabling Cookies
Disabling certain cookies may affect your experience on our website:
7.1 Necessary Cookies
- Cannot be disabled without affecting site functionality
- May prevent form submissions and account access
- Security features may not work properly
7.2 Performance Cookies
- We cannot improve the website based on usage data
- Technical issues may take longer to identify and fix
- Website performance monitoring is limited
7.3 Functional Cookies
- Your preferences will not be remembered between visits
- You may need to re-enter information repeatedly
- Personalized features may not work
7.4 Marketing Cookies
- Advertisements may be less relevant to your interests
- Social media sharing may not function properly
- We cannot measure marketing campaign effectiveness
8. Cookie Consent Management
We provide several ways to manage your cookie preferences:
8.1 Consent Renewal
- Cookie preferences expire after 12 months
- You'll be asked to renew your consent
- You can update preferences at any time
8.2 Preference Center
- Access your cookie settings from our website footer
- Toggle specific cookie categories on/off
- View detailed information about each cookie type
9. Children's Privacy
We take special care with cookies when children visit our website:
- No behavioral advertising cookies for users under 13
- Limited data collection for minors
- Parental consent required for certain tracking
- Enhanced privacy protections for student accounts
10. International Transfers
Some cookies may involve transferring data internationally:
- Third-party services may store data outside Australia
- We ensure adequate protection measures are in place
- Data transfers comply with applicable privacy laws
- You can opt-out of international data transfers
11. Updates to This Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in our cookie usage
- New third-party services
- Legal or regulatory requirements
- Improvements to our privacy practices
We will notify you of significant changes through our website or email notifications.
12. Contact Information
If you have questions about our use of cookies or this policy, please contact us:
13. Additional Resources
For more information about cookies and online privacy: